FDA Investigating “Largest Number of Reports” Against Chaz Dean’s WEN Hair Care Following Class-Action Lawsuit

Anxious perfection may define Jeff Lewis, but “Flipping Out” may soon become a hardcore reality, for one of the designer’s prized clients.

Hair care guru, Chaz Dean, has been featured several times Bravo’s hit design show, but some of his customers claim that they have been literally burned — and are taking legal action.  

The FDA is investigating reports of hair loss, hair breakage, balding, itching, and rash associated with the use of WEN by Chaz Dean Cleansing Conditioner products.

To date, the FDA has received 127 consumer complaints surrounding the adverse effects, which is the “largest number of reports ever associated with any cosmetic hair cleansing product.”

The FDA is also investigating more than 21,000 complaints reported directly to Chaz Dean, Inc. and Guthy Renker, LLC that FDA learned of during inspections of manufacturing and distribution facilities.

The FDA has not yet determined a possible cause for the adverse events that have been reported, and today has called on the company to “provide any data that might help us to better understand the reports of hair loss associated with the use of WEN by Chaz Dean Cleansing Conditioner products.” The FDA also has reached out to physicians and other health care providers asking them to notify their patients of hair loss and other complaints associated with the use of these products and to report adverse events to the agency. 

Two hundred WEN users have come forward, and have filed a class-action suit, claiming that Dean has delivered anything but red carpet-ready hair. The suit has been filed in California Federal Court against brand and infomercial giant Guthy-Renker, with customers claiming severe injuries to their hair and scalp. 

Chaz is famous for his collaboration with Jeff Lewis of Bravo’s hit series, Flipping Out, to remodel his Hollywood salon over several seasons. 

Chaz boasts a hefty high-profile client list — stars including Brooke Shields, Alyssa Milano, and Nicolette Sheridan. Dean has built a massive empire around his hair-care line, WEN, marketed via wee-hour infomercials.

 

“Like” us on Facebook  “Follow” us on Twitter and on Instagram